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Customer success / Account Manager - International Markets (m/f/d)

  • Contract Type: Full-Time
  • Location: Paris, France (75009)

About

Since 2015, talent.io’s mission is to enable any company to hire the top 10% of tech candidates in the simplest possible way. Today, their selective recruitment platform is the easiest way for start-ups, SMEs and large companies to quickly build a powerful tech team.
In January 2020, they joined French Tech 120! 🚀

How does it work?

👩‍🏫 Candidate's side: it's the best way to find a job quickly! By registering on talent.io, no need to waste time applying for job offers, companies directly get in touch with candidates.

👨🏾‍💻 Recruiters’ side: talent.io select and qualify the best Tech profiles who are ready to take on new professional challenges. Faster than job boards, cheaper than recruitment agencies, more efficient than both.

Job Description

Since 2015, talent.io’s mission is to enable any company to hire the best tech profiles on the market in the simplest possible way. Today, Our selective recruitment platform is the easiest way for start-ups, SMEs and large companies to quickly build a powerful tech team.

🚀In 7 years, we raised €10M and grew from 3 people in Paris to a team of almost 150 people across 7 countries and we don't intend to stop here!

About the job

With the pandemic, the Tech recruitment market has been turned upside down, with fully remote job opportunities growing dramatically. This was such a great business opportunity, that we decided to heavily invest to become Europe’s #1 provider of International Remote Tech Talents. 

Being part of a paneuropean team of 15+ Client Executives, you will be dedicated to expand our footprint in Belgium and the Netherlands and participate to the launch of a brand new market : Sweden  🚀

As a client Executive, you will:

  • Manage your portfolio of clients in Belgium, the Netherlands, and Sweden : you will be responsible for your client experience on the talent.io platform from their on-boarding to the hire of their favorite tech candidate.
  • Develop and nurture relationships with clients through excellent service and quality insights
  • Consult with and guide clients on how to hire tech people successfully on talent.io: on top of helping them make the most out of the platform, you will be supporting them in their recruitment strategy, following up on their candidate processes and helping them hire the matching candidates for their position.
  • Initiate ideas and projects focused on retention that reinforces your success by collaborating closely with internal teams and different stakeholders across the company 
  • Become an Ambassador and promote the talent.io brand through participation in and organization of events
  • As a Client Executive, you will be working closely with the Talent Advocates, responsible for supporting the candidates on the platform and following their recruitment processes.
  • Your profile

  • 2-3 years of experience in Account Management, Customer Success or/and (Tech) Recruitment; experience in B2B SaaS or the HR Tech Space is a plus
  • Fluent English speaker. Speaking Dutch or Swedish is a plus but not mandatory. 
  • High attention to detail and strong motivation to learn
  • Curiosity around the digital landscape and technology
  • This job can be based in any country where we are operating : France / Germany / UK / the Netherlands.

    Recruitment process

  • First screening call with Marie (Talent Acquisition Manager) or Leroy (Team Lead), 30min
  • An operational interview with Leroy to deep dive into the job and your experience, 1h
  • A team chat with Maria, Sales Executive for Dutch market, 30min
  • A market meeting with Wouter and / or Tom, Market managers for Belgium, Netherlands and International Remote markets, 45min
  • A final HR interview with Maude, HR Business Partner
  • Reference check
  • Receiving the offer! 🤞
  • 🌱 talent.io embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. This job is open to people with disabilities, we encourage everyone to apply.

    Additional Information

    • Contract Type: Full-Time
    • Location: Paris, France (75009)
    • Experience: > 3 years